Legal Disclaimer

GentEase Legal Disclaimer

Last Updated: [January 1st, 2025]

This legal disclaimer ("Disclaimer") applies to your use of the GentEase website (www.gentease.com), all associated services, and any transactions conducted with us. By accessing or using our website, you agree to the terms outlined in this Disclaimer. If you do not agree, please discontinue use of our services immediately.

1. Product Images and Descriptions

  • All product images, descriptions, and other product-related content on our website are provided by third-party suppliers and manufacturers. GentEase does not claim ownership of these materials and strives to ensure they comply with applicable intellectual property laws.
  • GentEase respects intellectual property rights and makes reasonable efforts to review and address any concerns brought to our attention. If you believe any images or descriptions violate intellectual property laws, please contact us at support@gentease.com. Upon receiving sufficient information to identify the alleged issue, we will promptly evaluate the matter and, if necessary, take appropriate action.
  • GentEase disclaims liability for any damages, losses, or disputes arising from third-party content on the website. Our responsibility is limited to taking reasonable steps to address valid concerns as required by law.

2. Product Packaging and Information

  • Product packaging and materials may contain more and/or different information than displayed on our website, including product descriptions, country of origin, nutritional facts, ingredients, allergens, and other details.
  • Customers are advised to carefully read the product labels, warnings, usage instructions, and any additional information provided with the product before using or consuming it.
  • GentEase is not liable for damages, injuries, or losses resulting from reliance on inaccurate or outdated product information on our website.

3. Dietary Supplements Disclaimer

  • Information or claims regarding dietary supplements on our website have not been evaluated by the U.S. Food and Drug Administration (FDA).
  • These products are not intended to diagnose, treat, cure, or prevent any disease or health condition.
  • GentEase disclaims all liability for health-related claims made by manufacturers. Customers are responsible for consulting a qualified healthcare professional before using any dietary supplements, especially if they have underlying health concerns, are pregnant, nursing, or taking medications.

4. Electronic Device Compliance

  • Certain electronic devices sold on our website may be subject to Federal Communications Commission (FCC) testing, equipment authorization, and labeling requirements in the United States. GentEase does not manufacture these devices and relies on suppliers and manufacturers to ensure their compliance with applicable laws and standards.
  • Customers are encouraged to review product documentation provided by the manufacturer for compliance details. GentEase is not responsible for ensuring FCC compliance of third-party products and disclaims liability for any non-compliance.

5. Product Availability and Policies Disclaimer

Product Availability:

  • Product availability is subject to change without prior notice. Orders may be canceled if an item is out of stock or unavailable from the supplier. If this occurs, we will notify you promptly and issue a refund.

Shipping and Delivery:

  • Delivery times are estimates and may be affected by factors beyond our control, such as customs clearance, weather conditions, or logistical issues. GentEase is not liable for delays caused by such factors but will assist in resolving shipping-related concerns.

Returns and Refunds:

  • All returns and refunds must adhere to the conditions outlined in our Return and Refund Policy. Unauthorized returns or items that do not meet eligibility criteria will not be accepted. Customers are responsible for return shipping costs unless the item is defective or damaged upon delivery.

Policy Updates:

  • GentEase reserves the right to modify policies at any time without prior notice. Customers are encouraged to review these policies regularly.

6. Privacy Policy Disclaimer

  • Cookies and Tracking:
    We use cookies and similar technologies to improve your browsing experience and analyze website performance. By using our website, you consent to this data collection. Customers may disable cookies in their browser settings, but doing so may limit certain functionalities of the website.

  • Third-Party Services:
    GentEase works with third-party providers for payment processing, logistics, and analytics. These providers operate under their own privacy policies. GentEase disclaims liability for their practices.

  • Consumer Data Requests:
    Customers in California have the right to request access to, deletion of, or opt-out from the sale of their personal data under the California Consumer Privacy Act (CCPA). GentEase will respond to such requests within 45 days, as required by law.

  • Data Security:
    While GentEase implements industry-standard measures to protect your data, no system is entirely secure. GentEase is not liable for data breaches caused by factors beyond its control.

7. Product Warranties Disclaimer

  • All warranties, if applicable, are provided directly by the product’s manufacturer or supplier. GentEase does not offer any warranties unless explicitly stated on the product page.
  • Customers are responsible for contacting the product manufacturer for warranty claims. GentEase disclaims liability for delays or refusals by the manufacturer in addressing warranty issues.
  • Certain states do not allow limitations on implied warranties or exclusion of damages. Where applicable, GentEase complies with state-specific laws.

8. Product Use and Medical Claims Disclaimer

  • Customers are responsible for ensuring that products are used as instructed by the manufacturer. GentEase disclaims liability for any injuries, damages, or misuse caused by improper product handling.
  • Health or wellness-related product claims are provided by the manufacturer. GentEase does not independently verify these claims and is not responsible for their accuracy or compliance with FDA regulations.

9. Limitation of Liability

  • GentEase provides all products, services, and website content on an "as is" and "as available" basis without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose.
  • To the maximum extent permitted by law, GentEase is not liable for any direct, indirect, incidental, or consequential damages.
  • GentEase’s liability in any dispute is limited to the amount paid for the order in question. Punitive damages are expressly excluded where permitted by law.

10. Intellectual Property and Copyright

  • Unauthorized use of website content, including reproduction, distribution, or modification, is strictly prohibited without prior written consent from GentEase or the respective copyright holder.

11. Force Majeure

GentEase is not responsible for delays, failures, or disruptions caused by events beyond our control, including but not limited to natural disasters, pandemics, cyberattacks, government actions, or other unforeseeable circumstances.

12. Final Interpretation Rights

GentEase reserves the right to interpret and enforce all terms, policies, and conditions outlined on this website. Disputes will be resolved through binding arbitration unless otherwise required by law.

13. Updates to This Disclaimer

This Disclaimer is subject to periodic updates. Customers will be notified of significant changes via email or website notifications.

14. Contact Information

For any questions or concerns regarding this Disclaimer or our policies, please contact us: